At Life Lot we have a few fundamental principles:
Any personal information that you provide via our websites or via a Life Lot consultant is collected and managed by or for us. Our usual practice is to collect personal information directly from you, either via the Life Lot website, or via a Life Lot consultant, when you:
You may provide personal information about yourself such as, your name, date of birth, gender, marital status, residential address, email and contact details, information regarding access to our website, photos, financial information, health information, legal information, and your activities including lifestyle and other interests. You can always choose not to provide your personal information to Life Lot, but it may mean that we are unable to provide you with the Services.
Where requested to do so by Life Lot, you must also assist Life Lot with any requests by the individual to access or update the personal information you have collected from them and entered into the Service.
Life Lot collects your personal information so that we can provide you with the Services and any related services you may request. In doing so, Life Lot may use the personal information we have collected from you for purposes related to the Services including to:
We are committed to protecting the security of your personal information and we take all reasonable precautions to protect it from unauthorised access, modification or disclosure. While we can see which information fields of your Life Lot account have been completed, we do not in the normal course of operations have visibility of the personal information you store (all your personal information is encrypted).
We use industry standard (or better) administrative, physical and technical protections to safeguard the security, privacy, confidentiality and integrity of your personal information. Our technology uses encryption algorithms of the same quality relied on by banks and the military. Your Secure Information is stored in a hosting provider that has 24/7 physical and biometric protections, firewalls, intrusion detection systems, and an array of other technological safeguards and security certifications. Click here for more information on our security measures. However, the Internet is not in itself a secure environment and we cannot give an absolute assurance that your personal information will be secure at all times. Transmission of personal information over the Internet is at your own risk and you should only enter, or instruct the entering of, personal information to the Service within a secure environment. We will advise you at the first reasonable opportunity upon discovering or being advised of a security breach where your personal information is lost, stolen, accessed, used, disclosed, copied, modified or disposed of by any unauthorised persons or in any unauthorised manner. It is your responsibility to keep your login details, password and security question to the Services safe and secure. You should notify us as soon as possible if you become aware of any unauthorised use of your login details or password, and immediately change your login details and password within our website or via the "Forgotten password" process.
We are committed to full compliance with the Unsolicited Electronic Messages Act 2007.
By subscribing to emails and/or text communications, or otherwise providing your email address and/or mobile number, you consent to receiving emails and/or texts (as the case may be) which promote and market our products and services, or the products and services of others, from time to time.
You can unsubscribe from our email communications and/or text communications at any time by clicking the "Unsubscribe" link in any promotional or marketing email or text received or by emailing firstname.lastname@example.org. Once you have unsubscribed from the email or text communications, you will be removed from the corresponding marketing list as soon as is reasonably practicable.
It is your responsibility to ensure that the personal information you enter into our website is accurate, complete and up-to-date. You may request access to the information we hold about you, or request that we update or correct any personal information we hold about you, by setting out your request in writing and sending it to us at email@example.com. We will review your request as soon as reasonably practicable. If we are unable to give you access to the information you have requested, we will give you reasons for this decision when we respond to your request. We will only keep your personal information for as long as we require it for the purposes of providing you with the Service. However, we may also be required to keep some of your personal information for specified periods of time, for example under certain laws relating to companies, money laundering and financial reporting legislation.
We take your concerns seriously. If you have any concerns about privacy or the use or collection of your personal information by Life Lot please contact our Privacy Officer at firstname.lastname@example.org and include the words 'ATT: THE PRIVACY OFFICER' or call us on 09 950 4707. We will respond as quickly as possible (our target response is 30 days) and handle all complaints in a way that is fair and consistent. However, if you remain dissatisfied, you can make a formal complaint with Office of the Privacy Commissioner.